Peraton’s View:
Air Force EITaaS Success Depends on User Experience

Defense One

September 14, 2021

The Air Force’s Enterprise IT as a service (EITaaS) program is a perfect example of how better use of technology can be achieved. EITaaS offers several major advantages to the Air Force, providing the capabilities necessary to improve IT operations and processes, consolidating IT to lower costs and solving many of the service’s challenges by managing IT and sharing data. The program can help leadership achieve these objectives and its vision of a secure, digital infrastructure by incorporating user experience (UX) features that foster the always-difficult changes in human behavior.

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