Practical lessons in ISS: A roundtable with PAL Aerospace, Peraton Canada, and Thales

I founded OMX in 2012 as a collaborative platform to access opportunities at every stage of the procurement process. For most people, “procurement” simply means acquiring or building something.

But for those of us in the defence sector, procurement extends to maintenance and upkeep – both in terms of physical parts and the training required to service the program. These contracts are known as in-service support (ISS) and represent a significant and crucial part of many large programs.

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